Word of the Day: Transient

Today’s word is Transient: Passing especially quickly into and out of existence. 

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Windows 7 (with SP1): Cannot view Windows Features box or run Windows Updates

So yesterday one of our employees reported that he could not install IE9 or view the list of options in Windows features. I have encountered this issue before and was able to resolve it by downloading and running Microsoft’s System Update Readiness Tool. I ventured over to the Microsoft website and downloaded the tool (http://www.microsoft.com/en-us/download/details.aspx?id=20858) and ran it on the machine. As suggested, I checked the log located here C:\Windows\CheckSUR.log and found the list of Windows updates that had not been applied correctly. Instead of spending hours attempting to remove the offending updates, I popped in a Windows 7 (w/SP1) disk and re-installed the OS without reformatting the hard disk. You can accomplish this if you select Upgrade instead of Custom installation. Although you’re not really upgrading, re-installing the OS repairs the system files. After repairing the OS, we could install Windows updates and access the Windows Features window. This may not be the best solution for everyone but in this case, the user was able to get back to work quickly and help his clients.